(866) 269-1311 -- offices in alabama, california and texas
People Systems - the partners of have all hired, trained and measured the performance of new hires as well existing employees. Want to hire the most competent person for the position? Want to know why there might be gaps in a groups performance? Let us help you hire and grow your staff!
+ Leadership Development - One critical mistake we've made in our industry is to assume because someone can manage one store, they can lead people. There is a difference and this comprehensive Leadership Development workshop conducted in 60 minute webinars is specifically designed to work with hiring managers, pending, new or existing District Managers, Regional Managers or Operations Vice Presidents and helps them develop the skills and behaviors required to lead people and guide them into success.
+ New Hire Assessment - our measurement tool provides insight into how a new hire would perform within the 12 critical store management criteria including leasing, selling, rent-readiness, store cleanliness and marketing. Find out how by conducting us and allowing us to send you a sample of a completed tool.
+ Performance Management - the number of rentals, your A/R and your revenue is nothing more than a score card of several key metrics and measures you view your store by. Learn to how to utilize our system for measuring and monitoring store and individual performance.
+ Recruiting - do you really know where to find the best candidate for your business? Do you know the questions you can or cannot ask? Does your business need someone who will sell more for you or 'tighten' the ship? There is a an art, process and legality to recruiting the best employee. Let the partners of Self Storage 101 who have hired a couple of hundred employees over years employee their techniques to finding the person who will do the best job for you!
+ Training - by clicking thru or by calling (877) 839-5142, you'll be able to view and register for today's timely and decisive training programs conducted by the leadership team of Self Storage 101. Each course lasts approximately 50 minutes and is conducted over the phone with your staff. Each course comes with an easy to follow workbook and in some cases a personnel assessment to determine their strengths.
Be More Effective at Phone Sales - the objective of this course is to teach the participant how to engage the caller, building value as well techniques to keeping them on the phone and booking a reservation to visit your store.
Decrease Your Delinquencies - This course is specifically designed to teach participants how to control delinquencies and how to make those uncomfortable collection calls.
How to Conduct an Audit - Auditing is a process and this course walks the participant thru the stages of how to conduct an audit, when to conduct an audit and how to recognize theft.
How to Cold Call - Many managers have been told to call on local businesses, and yet they don't have to skills or tools to do so. This program is designed to help a manager deal with internal issues as it relates to selling to strangers and approaches to selling to business owners.
How to Sell More: Face to Face Selling - We leave too much revenue on the table when we 'tell' and not 'sell'. This course is designed to teach you how to build an immediate relationship with a prospect AND teaches approaches to selling merchandise.
Revenue Management and the Art of Increasing Rates - Far too many owner/operators are leaving money on the table because they are unsure of how to manage revenues. We show participants how to increase street rates and existing tenant rates.