Bob Copper, Partner-in-Charge, is a leading consultant specializing in all aspects of self storage including operational improvement, training, audits, feasibility and market studies and due diligence.  Bob has worked with 100’s of owners and managers to improve their sales abilities, collections techniques and overall operational expertise. As a self-storage owner, Bob has a unique perspective as it relates to working with other operators and he has provided oversight to industry leaders in such areas as strategic growth, staff effectiveness, marketing, asset value improvement and acquisitions.  Bob formerly worked as a regional manager for Metro Storage,  and as a district manager for Public Storage.  Bob can be reached at bob@selfstorage101.com. 

Sue Haviland, Partner, has a stellar record of operational excellence and performance as she brings to all of us 20 years of self storage leadership.  A former VP for Extra Space and Price Self Storage, and as a District Manager for LAACO, Mrs. Haviland adds depth to our auditing and operational expertise, and is a Senior Faculty Member for the SSA, taught certification course for SSA on Operations, Sales and Marketing, is on the SSA Committee for Education and served three years on the California SSA Board of Directors.  Sue can be reached at sue@selfstorage101.com

Bob Vamvas, Partner, specializes in working with industry leaders on approaches to increasing revenue.  Trained and certified in areas such as management consulting,  process development, and sales development Bob has worked in both the private and public sectors.  Mr. Vamvas is the former Regional Practice Leader of Learning and Development for Deloitte and Touche, Section Supervisor of Learning and Development for Exxon and National Sales Manager for XPS Call Center Services.  He has extensive experience in performance management systems, operational excellence, sales and marketing, competency analysis, communication strategies, coaching and counseling.  Bob can be reached at bobv@selfstorage101.com